A glitch with the Drumsknz website changes the size in the cart for international customers. As a result an incorrect size was shipped. When the issue was explained using screenshots only a 40% discount code was offered instead of a replacement product, despite my wanting to purchase more skins once their error was made right. Once the new transaction was made, the 40% discount was retracted. In the end I have been made to pay for a useless skin I didn't order, despite the error being made by the Drumsknz website. Instead of working with the customer to preserve good will & sell additional products the company has doubled down & ripped the customer off for the sake of 60% of one skin.
Great idea...great product. Easy peasy.
EXCELLENT SERVICE AND TURNAROUND IN TIME FOR OUR MUSIC FESTIVAL
This product is amazing.
The attention to detail is second to none.
It makes life a lot easier than keep taking of the skin and re tuning.
Highly recommended
A near perfect solution to getting the name out on shared / festival stages. Can be a wrestle putting on straight by yourself but persistence or a helping hand overcomes that.
Quality of image surpassed my expectations .
Thank you Zoe for this terrific product
